Shipping policy

Thank you for choosing BEEssential for your natural products. This Shipping Policy outlines important information regarding our shipping process, delivery times, and associated fees. By placing an order on our website, you agree to the terms and conditions set forth in this policy.

1. Shipping Destinations:

  • BEEssential currently offers shipping to customers within Canada. USA and Mexico. If your country is not listed, please contact us for further assistance.

2. Order Processing Time:

  • We aim to process and ship orders as quickly as possible.
  • Most orders are processed within 1 to 2 business days (excluding weekends and holidays) after payment confirmation.

3. Shipping Methods:

  • BEEssential utilizes reputable shipping carriers to ensure reliable and timely delivery.
  • Shipping methods available may vary depending on your location and the type of products you have ordered.

4. Shipping Costs:

  • Shipping costs are calculated as $10 for all orders under $50 and Free shipping on orders $50 and up

5. Estimated Delivery Times:

  • The estimated delivery times may vary depending on your location and the chosen shipping method.
  • As a general guideline, domestic orders may take approximately 7-10 business days
  • Please note that unforeseen circumstances, such as customs delays or natural disasters, may affect delivery times. We appreciate your understanding in such situations.

6. Order Tracking:

  • Once your order is shipped, we will provide you with a tracking number via email or other communication channels. You can use this tracking number to monitor the progress of your shipment.

7. Customs and Duties:

  • For international orders, please be aware that customs and import duties may be applied by your country's customs authorities.
  • Any additional charges related to customs or duties are the responsibility of the customer.

8. Shipping Address:

  • Please ensure that the shipping address provided during checkout is accurate and complete.
  • BEEssential is not responsible for orders delivered to an incorrect address due to customer error. If an incorrect address is provided, additional shipping fees may apply to reship the order.

9. Undeliverable Packages:

  • If a package is returned to us as undeliverable due to incorrect address, non-availability, or refusal, we will contact you to arrange for reshipment. Additional shipping fees will apply.

10. Shipping Issues and Support:

  • If you experience any issues with your shipment or have questions regarding your order, please contact our customer support team at matt@beessential.ca We are here to assist you and ensure a positive shopping experience.

11. Changes to the Shipping Policy:

  • BEEssential reserves the right to update or modify this Shipping Policy at any time without prior notice. The revised version will be effective immediately upon posting on our website.

Thank you for choosing BEEssential for your natural products needs. We strive to provide excellent customer service and deliver our products to you in a timely manner. If you have any questions or require further assistance, please feel free to reach out to us.